Feedback
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
Customer Support
Effectiveness
Attitude
Shipping
Shipping Speed
Packing
Products
Quality
Selection
Feedback from jonkelwolf (03 Jan, 2020)
Site
Simplicity of navigation
Design/pleasure of perception
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Effectiveness
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Suggestions
Tom has always replied to my emailShipping
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I get nervous when my packages are dueProducts
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Shipping Speed
Again please try to keep stock
Feedback from rob89 (03 Jan, 2020)
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Simplicity of navigation
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No complaints user friendly. Very easy to navigateCustomer Support
Effectiveness
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The best customer serviceShipping
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Wish it can be faster but it’s not bad at allProducts
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Very effective
Feedback from scuolo (03 Jan, 2020)
Site
Simplicity of navigation
Design/pleasure of perception
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Easy site to navigateCustomer Support
Effectiveness
Attitude
Suggestions
Huge Tom is always there to helpShipping
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Super fast shippingProducts
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Great products that you can trust!
Feedback from omihow (29 Dec, 2019)
Site
Simplicity of navigation
Design/pleasure of perception
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Everything was greatCustomer Support
Effectiveness
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Everything was greatShipping
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Everything was greatProducts
Quality
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Shipping Speed
Everything was great
Feedback from ddan123 (24 Dec, 2019)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
Suggestions
GBN Store website has a classic simple and clear navigation. Nothing fancy which takes your attention and then you forget why you came here. I like this simple and clear structure.Customer Support
Effectiveness
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I think the customer support team is doing a great job. For so many years they (especially Tom) always help me and answer on time with advices which gives results and that is what is important for me as a customer. I can't imagine myself going to other website for advice ... really Tom is the man.Shipping
Shipping Speed
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I cant complain here, really why would I and why would we as long as we get the goods right? That is important to get the goods. You are not ordering from Apple here so be happy if it takes a few days more. Noways days people become so lazy that they want everything and now, that is not always possible and now always needed. Plan things ahead and go to the gym while your goods are coming.Products
Quality
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I used different brands but each time I come back to Kalpa, it works as it should. Thank you GBN!
Feedback from isaacmoneal (22 Dec, 2019)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
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All good, keep up the great service!Customer Support
Effectiveness
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Can’t be beat! Y’all have fantastic customer service and stellar attitude!Shipping
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NoneProducts
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Best I’ve ever had! Huge selection, no other store needed!
Feedback from carlgbn (16 Dec, 2019)
Site
Simplicity of navigation
Design/pleasure of perception
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Everything on this site is great ,Hugh Tom is such a big help when it comes for any kind of information I would recommend this site to anyone...the gear is awesomeCustomer Support
Effectiveness
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everything is greatShipping
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the best time as far as shipping goes,especially from where it is come from...never had any problem . always received my orderProducts
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I use mainly kappa...it works great for me..so why change
Feedback from mariano007 (24 Nov, 2019)
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nice siteCustomer Support
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great supportShipping
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good shippingProducts
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Shipping Speed
best quaility
Feedback from sabby (21 Nov, 2019)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
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Your site is very fast and very professional. It is easy to find what you need and I have never had any problems. You are the best company in the business.Customer Support
Effectiveness
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I confirm that I received an email message. Thank You RobShipping
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Shipping went out very fast and the products come through the mail, very discretely.Products
Quality
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The products you carry are legit and I have had the best results. Not to mention your prices are very reasonable.
Feedback from mariano007 (19 Nov, 2019)
Suggestions
Try to stock brands, your gear is the best I’ve used so I know it flies off the shelves