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Site
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Customer Support
Effectiveness
Attitude
Shipping
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Products
Quality
Selection
Feedback from chaosismyonlyname (28 Feb, 2023)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
Customer Support
Effectiveness
Attitude
Suggestions
Excellent, fast and always willing to helpShipping
Shipping Speed
Packing
Suggestions
ExcellentProducts
Quality
Selection
Shipping Speed
I wanted to let you know that I have received the reshipment of my order and updated with my order number. The original still shows in transit and if I receive it as promised I will send you another payment. Thank you very much for all of your help and understanding I really appreciate it and it is because of your excellent customer service and products that I continue to use you as my only supplier. Best regards
Feedback from chaosismyonlyname (28 Feb, 2023)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
Suggestions
Gbnstore.comCustomer Support
Effectiveness
Attitude
Suggestions
Excellent, fast and always willing to helpShipping
Shipping Speed
Packing
Suggestions
ExcellentProducts
Quality
Selection
Shipping Speed
I wanted to let you know that I have received the reshipment of my order and updated with my order number. The original still shows in transit and if I receive it as promised I will send you another payment. Thank you very much for all of your help and understanding I really appreciate it and it is because of your excellent customer service and products that I continue to use you as my only supplier. Best regards
Feedback from tbird (27 Feb, 2023)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
Suggestions
There is no issues with me and the site.Customer Support
Effectiveness
Attitude
Suggestions
Tom has always been there any time I needed him. Took care of me quickly and sufficiently.Shipping
Shipping Speed
Packing
Suggestions
Good only a few times of many that there has been any problems. I believe once I didn’t receive my product. I was sent new product right away no questions.Products
Quality
Selection
Shipping Speed
There are many times what I want is out of stock.
Feedback from tbird (27 Feb, 2023)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
Suggestions
There is no issues with me and the site.Customer Support
Effectiveness
Attitude
Suggestions
Tom has always been there any time I needed him. Took care of me quickly and sufficiently.Shipping
Shipping Speed
Packing
Suggestions
Good only a few times of many that there has been any problems. I believe once I didn’t receive my product. I was sent new product right away no questions.Products
Quality
Selection
Shipping Speed
There are many times what I want is out of stock.
Feedback from 439034 (19 Feb, 2023)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
Suggestions
Excellent..Customer Support
Effectiveness
Attitude
Suggestions
Sometime it takes a little time to respond, BUT ALWAYS DOShipping
Shipping Speed
Packing
Suggestions
Out of many years of purchasing, ONE TIME I BELIEVE WAS DAMAGE. GBN TOOK CARE OF THAT.Products
Quality
Selection
Shipping Speed
Always find what I need... over all for me A 10. out of 10 FOR OVERALL , THIS COMPANY HAS ALWAY TAKEN CARE OF ME, MANY YEARS, ORDERS, NO COMPLAINTS WHAT SO EVER, THANKS TO GBN, HUGE TOM
Feedback from knauss.jason (01 Feb, 2023)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
Suggestions
No suggestions you always do greatCustomer Support
Effectiveness
Attitude
Suggestions
No suggestions response is always quick and on pointShipping
Shipping Speed
Packing
Suggestions
Speed has varied over the years but that is not your fault.Products
Quality
Selection
Shipping Speed
I only had one batch that was bad and lumped up but that was out of many that were great
Feedback from lynnp (28 Jan, 2023)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
Suggestions
N/ACustomer Support
Effectiveness
Attitude
Suggestions
N/AShipping
Shipping Speed
Packing
Suggestions
Shipping needs to be much faster and more consistentProducts
Quality
Selection
Shipping Speed
N/A
Feedback from jeffmax2008 (17 Jan, 2023)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
Suggestions
The order process this time around was kind of a bummer (no more my prefered payment method), however you still have me options I just had to take an extra step and go out and get a money order....not the end of the worldCustomer Support
Effectiveness
Attitude
Suggestions
You help with ANY question I haveShipping
Shipping Speed
Packing
Suggestions
No issues, surprisingly fast shipping after the first time!Products
Quality
Selection
Shipping Speed
Satisfaction
Feedback from nvrdrk (16 Jan, 2023)
Site
Simplicity of navigation
Design/pleasure of perception
Ordering process
Suggestions
Maybe search option.Customer Support
Effectiveness
Attitude
Suggestions
It’s goodShipping
Shipping Speed
Packing
Suggestions
Never had an issue. Sometimes even quicker then local deliversProducts
Quality
Selection
Shipping Speed
Top notch selection. Quality gear.
Feedback from ant236923 (15 Jan, 2023)
Suggestions
Gbnstore.com